Home Loan FAQs – Sydney & NSW
Buying, refinancing, or reviewing your home loan comes with a lot of questions.
This FAQ page answers some of the most common home loan questions we hear from buyers and homeowners across Sydney, NSW and Australia.
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Whether you’re buying your first home, trying to understand what grants or schemes may apply, or wondering whether it’s time to refinance, this page is here to help.
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If you’d rather talk it through with someone, we’re always happy to help.
First Home Buyer FAQs
Frequently asked questions
Eligible first home buyers in NSW may be able to access the NSW First Home Buyers Assistance Scheme for stamp duty relief, the NSW First Home Owner Grant for eligible new homes, the Australian Government 5% Deposit Scheme, the Australian Government Help to Buy Scheme, and the First Home Super Saver Scheme.
Not always.
Eligible first home buyers in NSW may receive a full exemption from transfer duty on a new or existing home valued up to $800,000, and a concessional rate on homes above $800,000 and under $1 million. For vacant land, a full exemption may apply up to $350,000, with a concessional rate above $350,000 and under $450,000.
Help to Buy is an Australian Government shared equity scheme.
Eligible buyers need a minimum 2% deposit and a home loan from a participating lender. The Government can contribute up to 30% of the purchase price for an existing home or up to 40% for a newly built home. In return, the Government takes a proportional equity share in the property.
Yes.
Under the current rules, taxable income must be at or below $100,000 for individual applicants or $160,000 for single parents and joint applicants. Help to Buy also has property price caps and cannot be used with other government purchase-support schemes that provide shared equity, loans or guarantees.
Sometimes, yes.
Depending on your eligibility and the property you are buying, you may be able to combine NSW stamp duty relief with the First Home Owner Grant, and in some cases also use federal support such as the 5% Deposit Scheme or the First Home Super Saver Scheme. Help to Buy has stricter rules and cannot be combined with other government purchase-support loans, guarantees or shared equity schemes.
You can read our full:
Those pages go into more detail on deposits, borrowing power, grants, schemes, eligibility and the buying process.
A good time to review your home loan is when your fixed rate is ending, your repayments have increased, your current rate no longer feels competitive, you want to access equity, or your loan structure no longer suits your needs.
The key question is not whether you can switch, but whether switching will actually leave you better off after costs. Moneysmart recommends checking the fees involved and how long it will take to recover the cost of switching.
Often yes, but not always.
A lower rate, different structure, or longer loan term may reduce repayments. But the better comparison is whether the new loan improves your overall position after fees, features, loan term and total cost are considered. Moneysmart recommends working out whether you will save money by changing loans and how long it will take to recover the switching costs.
Yes, in many cases.
Homeowners often refinance to access equity for renovations, investing, debt consolidation or other goals. Whether this is possible depends on your property value, loan balance, income, expenses and lender policy. Your refinance should still be assessed carefully to make sure the structure is right for your overall position.
The timeframe can vary depending on the lender, your documents, valuation requirements and how complex the application is.
As a general guide, refinancing can be relatively straightforward when the file is clean and the lender turnaround times are reasonable, but it is always best to allow time for assessment, approval and settlement.
You can read our full Refinance Home Loan page for a more detailed breakdown of when refinancing may be worth considering, what costs may be involved, and how the process works.

Still not sure which option is right for you?
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Whether you’re buying your first home, trying to understand what support may apply, or wondering whether your current home loan is still competitive, we can help you work through it clearly.
